Team Coaching

Dedicated Dialogs: Solution Focused Mediation and Team Coaching


Illustration: Daniel Meier, Lösungsorientiertes Teamcoaching, SolutionSurfers©, Luzern, Switzerland

Dedicated Dialogs for a preferred future among people

No matter whether it is a workshop with your team or a solution focused mediation between two people, I will be glad to support you as a coach to look at your cooperation and your exchange with others in a different light.

  • Solution focused mediation (conflict coaching)
  • Solution focused team coaching with the solution circle

In doing so, I am guided by the following systemic assumptions and values:

  • The solution does not necessarily have anything to do with the problem!
  • Respect for each individual person in his or her actual being with his or her potential and resources
  • A team is a community of people, know-how, skills and performance potential which wants to be promoted and unfolded
  • Work is based on solutions and on a desirable future, not on giving someone or something the blame or struggling hard to come to terms with the past
  • Each change, each move, and even turbulent team situations constitute a tremendous chance for further development and continuous improvement
  • Clear shift away from the paralyzing problem level with deficits and injuries to the liberating, appreciative solution level

Solution Focused Mediation


“Yet whenever a dialog becomes what is its genuine essence, between two persons relating to each other authentically, expressing themselves without reserve and free of any pretended intention, a momentous, joint resourcefulness surges, which is not found elsewhere in nature.”

By Martin Buber

I am deeply convinced of the potential of what works and is possible “between the people” (Buber). In close reference to the philosopher of religion (1878–1965), a “genuine dialog” is composed of:

  • An appreciation of the individual interests and needs of each person
  • The opportunity to become involved and contribute proactively to the solution
  • A willingness to look at the other person and listen
  • A pleasure in working out what is different when the conflict has vanished
  • A readiness to authentically think and discuss in terms of solutions
  • The attractiveness of jointly defined measures and next steps on the way of reaching the objective.

I do believe that each and every person has very good reasons for looking at the world, the working environment, or private life the way he or she does. This is why I start mediation by talking to the involved parties individually first. This is a solution focused individual coaching session with little or no difference to any other coaching conversation. There is no blaming, no false assumption, no advice, and no managed results. As a coach, instead, I remain respectful, curious, trusting and firmly convinced that it will be possible to find the best solution for both parties.

In a mediation between two parties I use the same basic process principle as with team coaching: the SolutionCircle. True, my persistent question of how things are different when the conflict is gone and what there is instead sometimes means hard work for my clients. But growing mutual respect, understanding and the gradual approaching one another are a wonderful reward for all participants.

Team Coaching with a Solution Focus


A team can best unfold its potential if everyone gets the appreciation, recognition and scope for development and growth which he or she needs in order to perform well. Enforced conformity or the breaking of individuals never leads to the passion required in today’s race for market success. The respect and acknowledgement of individual skills does not exclude the power output of the team as a whole, on the contrary, it is its prerequisite.

As a solution focused coach and mediator, I work along the SolutionCircle developed by Daniel Meier. And I continue to be totally enthusiastic and surprised how much positive energy and relationships can pop up in a team! Actually, it is refreshingly simple: we do totally without the worried search for problems and we categorically renounce declaring someone or something guilty of causing a problem. Rather, we are deeply convinced that each individual and thus every team is not a problem to be solved or corrected, but rather a fascinating potential of own resources, innovation power and creativity, just as much as he or she has an inherent desire for successful relationships.


Illustration: Daniel Meier, Wege zur erfolgreichen Teamentwicklung, Basel, Switzerland, 2005
2. überarb. Auflage, SolutionSurfers©

The Advantage of Team Coaching with the SolutionCircle

  • Concentrating on past and future successes results in a more positive self-image: “Oh, we are not half as bad as we thought!”
  • It helps to rediscover the potential of a team and how it can be used in the future
  • Focusing on solutions creates trust and takes away fears of being exposed, criticized or denounced
  • The vision of a perfect future and of reached objectives is based on the resources available in the team. This increases participant’s confidence in successfully implementing next steps and measures.
  • Workshop objectives and energies are concentrated on the development of solutions and their implementation. This saves a lot of time.
  • It strengthens us to work on our strengths. This motivates participants and makes team building an enjoyable experience
  • By concentrating on existing resources we make room for the development of a deepened team identity, higher job satisfaction and a greater willingness to perform
  • It becomes clear very quickly that not everything needs to be changed. There are a lot of aspects that function well already and will be kept. Good things of the past deserve recognition and praise.

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